Upon receipt of your order, a 50% non-refundable deposit will be required. This allows ‘Paper Skeleton’ to begin creating your order. The deposit secures the price of items confirmed at the time of ordering.
Prices are subject to change without prior notice. Any price increase will not affect confirmed orders that have been secured with deposits. Goods will only be dispatched when the final balance for the order has been received and cleared.
All prices listed and quoted by Paper Skeleton are in Great British Pounds Sterling. For orders made outside the United Kingdom prices listed and quoted will exchange to the relevant currency depending on the exchange rate at that particular time.
Payment is required in two stages. The first stage of payment is required before I begin work and this will be a 50% deposit based on the quote given to you. This will cover initial digital proofs of your items and will secure the production dates for your items to be made. The second stage of payment (the remaining balance of 50%) will be invoiced prior to the agreed date that you require the items.
No stationery order will be printed, available for collection or be dispatched for delivery until full payment is received and cleared through Paper Skeleton’s bank account. This ensures that ownership of physical goods is passed to the customer once collected/posted. All products remain the property of Paper Skeleton’s until full payment is received and cleared. The design copyright will always remain as Paper Skeleton’s.
Once any payment has been received from you (the buyer) this is taken as confirmation from you that you have read and agree to all terms and conditions of Paper Skeleton’s as listed above and below.
Payments for all services or items can be made by the following methods:
Bank Transfer (BACS)
Cheque (Low fees apply. Please check with Paper Skeleton first)
All prices displayed on Paper Skeleton’s website, quotes and invoices are non-negotiable.
Prices for our bespoke service will be quoted on an individual basis depending on your requirements as the buyer.
Digital proofs of your order will be made available to you for your approval. All proofreading is the responsibility of the client. Any amendments should be marked clearly on each item, signed and dated, or listed in an email. Your proofs should then be returned to me for correction. This can be confirmed by email. I will not begin printing your order until you have confirmed that you are happy to proceed to final print. All confirmations will be dated and filed.
Any mistakes noticed after the order has been completed and collected by you (the client) will be the responsibility of the client. If any re-prints are required then this will be charged again at the full price.
Please note, there may be a slight difference in colour between your stationery items especially when printing at different times and using different machines/processes. Any variations in colour that may occur will not result in a refund, reprint or return.
Samples are available for all stationery.
For customisable collections shown on the website as price shown, in the same format as they appear on the website. The cost of the sample is then deducted from your final balance to pay, should you wish to proceed with the order.
After you have decided upon which and how many items or services you require, a quotation will be sent via email. Once you have decided to proceed to purchase, based upon the sample and quotation (to be confirmed by you (the buyer) in writing via email), an invoice will be sent to you via email, for 50% of your total purchase price, and should be paid within 7 days of invoice. An additional invoice will be sent to you before your stationery order is due, for the remainder of the balance. After you (the buyer) have placed an order, paid your 50% deposit or made full payment and you have supplied Paper Skeleton with the required information to feature on your stationery items, you will receive electronic stationery drafts by email.
All text that you (the buyer) would like to feature on your items of stationery must be supplied to me (Paper Skeleton) in Word, Excel or Email format (this includes guest names).
If you (the buyer) fail to supply me (Paper Skeleton) with the required information to produce your order, Paper Skeleton cannot be held liable for being unable to complete your order.
For bespoke invitations, a sample can be provided of your design if you request this to me by email. There will be a non refundable charge of at least £15 for this, depending on the invite, but this will be quoted to you before you make a decision.
The cancellation policy is as follows:-
Up to 6 months prior to delivery date – 50% deposit will be retained.
3 months prior to delivery date – 75% of total balance.
30 days or less – Full balance of payment will be required.
All products remain the property of ‘Paper Skeleton’ until full payment has been received and cleared. Nationwide orders will be sent via Royal Mail ‘recorded delivery’ or via a courier. A signature will be required to confirm receipt of delivery. Mainland UK Delivery charges for postage and packing are calculated by weight.
A guide to the scale of charges is as follows:
Orders up to 1kg – £10.00 per delivery
Orders 1kg – 2kg – £20.00 per delivery
Orders 2kg – 10kg – £30.00 per delivery Please be aware that delivery charges are per parcel and not necessarily per order. Please contact me for delivery charges to UK Islands, Ireland and Scottish offshore Islands, and worldwide. Clients may also collect their orders from ‘Paper Skeleton’ free of charge. Once goods have been delivered, all risk of damage to or loss of product, become the clients responsibility. I will do my utmost to ensure that your Stationery arrives to you in perfect condition; however ‘Paper Skeleton’ will not be held responsible for any damages once it leaves our Studio or during subsequent posting of individual items (i.e. when you post your invitations to your guests). The client shall, upon delivery, examine the goods and shall promptly (but in any event within 7 working days of delivery) notify ‘Paper Skeleton’ in writing of any apparent damage, defect or shortage. In default of such written notification, ‘Paper Skeleton’ shall be deemed conclusively to have properly performed its obligations in relation to the purchase and sale of goods. If an error/fault is discovered, ‘Paper Skeleton’ must receive the original incorrect/faulty stationery before the amendments are made. Postage will be reimbursed if the error is that of ‘Paper Skeleton’.
‘Paper Skeleton’ reserves the right to replace raw materials if they become unavailable.
Please note that due to the nature of handcrafted items, there may be slight differences to each piece and to any samples previously supplied: this is not deemed as faulty. If product specifications from our suppliers change, I will endeavour to offer you an alternative of the same or better quality at the same price as your original order. If the client orders Wedding Stationery in stages, without prior notice, I cannot guarantee continuity of design.
Colours shown in the images displayed on this website and electronic email proofs may vary slightly from the colours of the final printed product. This is because colours displayed on screen resolution and in print will be slightly different. However we try to show all stationery products and colours as accurately as possible. We do advise customers to order samples wherever possible before ordering stationery . This ensures that you are 100% happy with the design and colours before you buy.